“It is my utmost pleasure to note the exceptional service you have provided me over the last few days, in respect to flights being canceled and travelers being stranded in various places in Europe. With your help, I was able to get from Riga to Zagreb within two days, having accommodation & travels booked on the way in full compliance with Oracle policy. You have made yourself available to us over the weekend, even in some very late hours of the day.
Without your help, it wouldn’t have been possible to be home now, and I thank you for that.”

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